acer chromebook won't turn on

the blue and red light light flashes while plugged into the charger and only the blue light flashes when not plugged in to charger. Try to enter Recovery Mode again. Wake your Chromebook up. To connect to the Internet, use a compatible Wi-Fi network. My wife just went to use the Chromebook (C720) and when she opened the lid, the screen doesn't turn on. But I’d still feel better if it were working, including the battery, just in case the old Sony fails. This way can clear the hardware of your Chromebook including the RAM and other caches that could block the OS from booting. 4,286 satisfied customers. My question is: Is this recommended for the C720? After the hurricane, when power came back on, leaving the chromebook off and charging for an hour, I was able to get the chromebook to report 100% charge, again. David Purc is a IT professional with over eighteen years of experience in the tech industry. Now you can see your Chromebook is fully charged at 100%. To begin, check to make sure your Chromebook charger is connected directly to a working outlet (for troubleshooting purposes, bypass any power strips you may have been using). Get social and introduce yourself I accidently put my headphone wires or coudve been the charger in one of the rectangle small opening. When I turn my Asus Chromebook Flip on it gets stuck on the white chrome screen. Sign out. Nh21 Member Posts: 1 New User. Nothing. Perform a hard reboot. Disclaimer: Information in questions answers, and Show More. Check out our Acer Community User Agreement. If the laptop's screen is dark and the device is on, it may be displaying onto another monitor. The tablet will turn off and turn on again. Leave your Chromebook plugged in for 3.5 hours and try turning it on again. If you think that the battery is working … I don’t know what to do. … read more. If you still can’t get power to the machine, try a different power adapter if you have access to one. Or am I risking damage to the motherboard or other hardware. Nothing. 2. Not showing charge lights. Availability: In stock. Quantity: Add to Compare. I already tried the refresh and power button and it didnt work. My wife just went to use the Chromebook (C720) and when she opened the lid, the screen doesn't turn on. The first thing to check for when your Chromebook won't turn on is a dead battery. Close the Chromebook. I should try the Powerwash, but now it’s obviously a bad battery. My acer aspire won't turn on, but the light in the bottom right hand corner shows it is receiving power and is on (the battery symbol and the light bulb symbol are both lite up). Now you can see your Chromebook is fully charged at 100%. Internal hardware problems with the Chromebook. Samsung 3 chromebook Press the power button to turn on the computer. Also, with normal laptops, you can sometimes shine a flashlight at the screen to see the image. I left it plugged in. Try to fix your connection. A Chromebook, like any other electronic device, might encounter battery charging issues and stop charging regularly. In this Video, "How to Fix a Chromebook that Won't Turn ON", I troubleshoot a Chromebook that is not turning on. No screen, no screen back light, no fan. If your Chromebook is charging, let it charge for at least 30 minutes. The screen remains black. Or press Alt + Shift + s. Select Settings . If you want to get involved, click one of these buttons! If your Acer Chromebook will not turn on, make sure the Chromebook is receiving a charge. Chromebook won't turn on, might be dead. The Chromebook is plugged in using the original power supply, and the power button has been pressed but the lights on the front right of the Chromebook is not illuminated, and there is no audible fan. Chromebook won't turn on or won't charge. On tablets: Press the Power button. To let someone else use your Chromebook, or to switch accounts: At the bottom right, select the time. Remove the battery from your Laptop. I’ve had an Acer Chromebook 15 CB3-532 for two years. If your chromebook won't turn on unless it's plugged then most likely the issue is your battry. Open Chrome and then click the three dots in the upper right corner of the browser window. Wait a few hours to complete the charge. This will ensure any changes you made to the computer since you received it are wiped out. Press and hold the power button for 30 seconds, wait a few minutes then plug the battery back in and put the cover back on. If Powerwashing and restoring the Chromebook back to factory settings does not fix your issue, the problem is likely hardware-related and you should contact Acer if the computer is still under warranty. I know that lithium ion batteries are much happier if they’re not allowed to completely charge or discharge, and an app that holds the charge “somewhere in the middle” (while the device is left plugged in) is not unheard of. Resetting your Chromebook is done by performing a Powerwash. You should see a light indicator on the Chromebook showing that the power adapter is plugged in. If the owner account has problems, perform a factory reset on the Chromebook. I have tried the hard reset but it has no effect. Disconnect power, take the cover off and unplug the battery from the motherboard. If the screen is black or white, check the light on the left side or depending on the unit if the light is on. 1. 5 years ago. Acer. the benefits of being a member! This doesn't really answer my question. Firstly you need to make sure your Chromebook is charging. If your Chromebook is plugged in, ensure the charge indicator light is on. I’ve tried hard rebooting it with and without the charger connected. When disconnected from power, the chromebook would report 100% battery for about 10 minutes. Step 4. Have tried hard reset. I already tried the refresh and power button and it didnt work. Step 1: Find accessibility features. This way can fix most cases where the Chromebook doesn’t power on. Click on 'Yes' if the comment answers your question. Charge the Chromebook. I accidently put my headphone wires or coudve been the charger in one of the rectangle small opening. Take the following steps in order until one of them solves the issue: Touch the Esc key several times. When I press the power button, it won't turn on. Perform a Hard Restart. Any suggestions would be great. I. Tried holding the power button for 30 seconds, nothing happened. Step 4. Click on 'Yes' if the comment answers your question! If your Acer Chromebook will not turn on, make sure the Chromebook is receiving a charge. One of the hinges broke on the CB5-312T — worthy of a class action lawsuit for its cheapness, and the broken hinge was all the convincing I needed to never use the chromebook. Acer Community User Agreement. Other Ways. If the keys work, delete the account that has the problem on your Chromebook and then add it again. Hold them for about 10 seconds and then release both. I’ve had an Acer Chromebook 15 CB3-532 for two years. I’m not sure what output options that model has, but if you have the capability of hooking up an external monitor, that will confirm whether there is an issue with the screen of a more serious problem. I have tried a hard reset and letting the battery drain, both without success. Drained/dead Battery. When the machine cannot turn on, perhaps it … Follow the steps above to troubleshoot the charger and battery. Try to enter Recovery Mode again. Has been charging for days but nothing works. Once the Chromebook is fully charged, open the lid and on your Acer Chromebook. When your Chromebook won’t turn on, one good thing you can do is to hold the Refresh and Power button based on the image above for 10 seconds. Hit accept if you find my answer useful to you. Last night, my next experiment was more ominous. Turn your Chromebook off, then back on again. Any tips or ideas? If the issue persists, a probable cause is a dead battery. When your Chromebook won't turn on, it can be difficult to troubleshoot, since the computer gives you no indication of what's happening. My acer chromebook won't turn on unless it's plugged in. Only a solid blue light was on on the front. My chromebook won't turn on even though I charged it overnight. Chromebook won't turn on, might be dead. Right-click the app you want to uninstall. Chromebook turned off when I plugged it in, wont turn back on. Also, take out the battery. Welcome Forum, or learn about our Try these strategies to get your Chromebook working again. Put the battery back in and connect it. My chromebook won't turn on With the charger connected, the charging led turns on, so I know it's getting power. If everything is fine, you should inspect the charging port. horizontal black lines showed up and grew on my chromebook screen? Press together the Power and Volume Up buttons. USB 3.1 Type … I already tried the reset and it doesn’t work. Wait a few hours to complete the charge. No lights no noise. Try and turn the device on again. Chromebook won't turn on. Once your Chromebook restarts, when prompted, press enter to turn Chrome OS back on. Note: If you see your Wi-Fi network name and a signal strength, your Chromebook is already connected to Wi-Fi. Once I did that, I heard a static then it turned off completly and now it wont turn on again. Question something stuck in audio jack of chromebook: Question Help with Chromebook: Solved! © 2020 Acer Inc. You have to do this if your laptop is charging but won’t turn on … Lenovo n21 chromebook won't turn on: Connect ps3 to Acer Chromebook: Chromebook Won't Turn On: How turn on a acer chrome book when it does not turn on: I opened my Acer chrome book and it came on because I didn't turn it off and then I left and came back but it didn't turn on: toshiba chromebook 2 turns off when unplugged, new battery If that … Press together the Power and Volume Up buttons. It worked for about a month and then the screen went out. Chromebook won't turn on (stuck on white chrome screen) Troubleshooting . If your Chromebook won't connect to Wi-Fi, it could be cause by a few different issues. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Uninstall the app or extension to see if this resolves the issue: To remove an extension, do the following: To uninstall an app from your Chromebook, do the following: In conclusion, performing Acer Chromebook troubleshooting should help you determine whether or not the problem is a software of hardware issue. This email address has already been registered. Select Power . If the computer will not begin to boot, a hard reset may be needed to get the computer back up and running. Some Chromebook models can be reset in other ways. My acer chromebook won't turn on unless it's plugged in. Disclaimer: Information in questions answers, and Show More. Hold the power button for 30 seconds and do a hard reset. I hope it’s not a bear. If there is, clean it and reconnect the power cord. I left it off and charging overnight, but it still reads 2% when I turn it on. The indicator lights are both blue, even when not connected to the charger. Software Issue is Causing the Trackpad to Not Work. How to Fix a Chromebook That's Frozen . I. At the bottom right, select the time. I have an acer chromebook. ... After 10 seconds, let go of the buttons and then hold down the power button to turn on the Chromebook. Computer Needs a Reboot. To perform a Powerwash, do the following: If you cannot charge your Chromebook, or if the Chromebook charges but drains quickly, you may have a bad battery or a defective charger. My acer chromebook won't turn on unless it's plugged in. Chrome OS; Intel® Celeron® N4000 processor Dual-core 1.10 GHz; Intel® UHD Graphics 600 shared memory; 11.6" HD (1366 x 768) 16:9 IPS Touchscreen; 4 GB, LPDDR4; 32 GB Flash Memory; $259.99. Depending on the manufacturer, you should see a solid blue or orange light while your Chromebook is charging. Troubleshooting. By signing up, I accept the terms of the Acer Privacy Policy. A precision Phillips screwdriver is required. A device that's plugged into the Chromebook. The remaining capacity is 94% or higher or the charger is initializing (15 seconds after plugging in the AC adapter). This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Click on 'Yes' if the comment answers your question! If it still won't turn on, recover your Chromebook. Resetting the pc will resolve several problems that cause a blank screen. Once if the monitor doesn't work well. Plug power in and wait for it to finish it's charge then turn … it does a tiny inaudible pitch to the ear very tiny. When you’re done using your Chromebook, you can sign out, put it to sleep, or turn it off. It doesn't have any lights on or any noise except from when i plug it in or the battery is in. Chromebooks are usually very inexpensive, so if the machine is no longer under warranty, it will sometimes be cheaper to purchase a new one, unfortunately. When you see that your Chromebook takes an unusually long time to charge or completely refuses to charge, you should examine the hardware before resorting to software fixes. Plug the unit in via AC charger and let it charge for at least 30 min to an hour and try turning it on again. Update your Chromebook i use it all the time and i closed it, later i opened it and it didn't turn on. Compare . However, both options require the Chromebook to work. If still dont work try with different charger. Press Refresh + Power . If the Play Store app won’t load, crashes, or doesn’t open, try these steps: Restart your device. No screen, no screen back light, no fan. I have removed the back and disconnected the battery for 60 seconds; screen remains black when I try to turn it on. When your Chromebook won't turn on, it can be difficult to troubleshoot, since the computer gives you no indication of what's happening. Chromebook won't turn on. You can unsubscribe whenever you want. Its battery is 9 years old and still works; well maybe not like it’s new, but it still works. View Details. If you still can’t get power to the machine, try a different power adapter if you have access to one. Randy IT Tech. First, check if the battery is charging by plugging your Chromebook into a power outlet. Chromebook will not turn on at all. Randy IT Tech. Hit Esc+Refresh+Power, blue light went off. November 2019 in Chromebooks. Look for any recently added extensions and then click the trash can to remove it. You can make your Chromebook easier to use by turning on accessibility features that work best for your needs. Only a solid blue light was on on the front. for 20 seconds. Click Sign out. to get all Archived. I unplugged it, it read 100% for a short while, then turned off when I wasn’t looking. On a Chromebook tablet, the procedure looks like this. Be sure to backup any files that are not saved to your Google Drive prior to performing a reset. in our The tablet will turn off and turn on again. When I press the power button, it won't turn on. Green or white. (and I have left it on charge overnight). (Usually, you'll see a light turn on.) Long Press Power Button to Solve Acer Swift 3 Wont Turn On. Turn your Chromebook off, then turn it on again. If the screen remains dark, hold down the power button for five seconds to force it to shut down. 4,337 satisfied customers. My acer chromebook won't turn on unless it's plugged in. ; Your Chromebook will automatically look for available networks and show them to you in a list. Chromebook won't turn on or won't charge. I’ve tried hard rebooting it with and without the charger connected. No LEDs should be lit after this time. Now your Acer Chromebook will enter in recovery mode. Chromebook issues can generally be addressed by resetting the device back to factory defaults, but if the issue is a hardware defect, you will need to first diagnose and then take measures to repair the machine. My Acer Chromebook 15 fell and slid. Either with the power supply connected or not." November 2019. Problems with Chrome OS. Battery indicator light status and action. Close. Balu Ally Posts: 95. In the corner of your screen, click the Launcher  and then the up arrow. To change the display mode, press the display button located above the … You should see a light indicator on the Chromebook showing that the power adapter is plugged in. Use the keys while you browse as a guest. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. FAQ & Answers. Why Won t my Chromebook Turn on – Troubleshooting Steps. Step 5: Perform the Embedded Controller (EC) reset on your HP Chromebook 14. I found a community response from back in Oct 2018 for a different model Chromebook, which suggests taking the back off and disconnecting the battery for 60 seconds. The power button is what you press anyway when you turn on the Chromebook. The Acer Chromebook C740 offers a feature to display or mirror the laptop's screen onto other monitors. My acer chromebook stopped working. I have tried the Hard Reset. Solution 4: Check Monitor State . I don't want to do a hard reset if it can be avoided. Step 3. and that is it i need help. Battery indicator light color. Never had a problem before last night. Here are many steps to resolve your issue. Select Not Connected . A replacement battery should get you back running. Acer Chromebook Troubleshooting And Repair, Remove Multiple Antivirus Programs Installed, BIOS Beep Codes for AMI BIOS Award BIOS Phoenix BIOS, How To Quickly Speed Up Windows Boot Times, Imminent Signs Your Computer Is About To Crash. 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Solves the issue: Touch the Esc key acer chromebook won't turn on times problem on your Chromebook i accidently put my headphone or. … Discussion Chromebook 15 CB3-532 for two years perform Acer Chromebook 311 Touch CB311-9HT-C4UM. Its battery is 9 years old and still works is receiving a.. Involved, click one of the Acer Community are the rules of place. Wall and let it charge for at least thirty minutes light was on on the manufacturer, you 're alone... Address to subscribe to this blog and receive notifications of new posts by email that would not power -... Powerwashing resets a Chromebook tablet, the screen does n't turn on is a battery! On unless it 's plugged in for a couple of years to let someone use... Both for battery charge and for power status using Internet Explorer 10+, Chrome, Safari and newer browsers Happening! My headphone wires or coudve been the charger connected been turned off when i plug it in or the brightness. On charging and shut down the lid, the procedure looks like.. 15 ( CB3-532 ) wo n't turn on, perhaps it … Chromebook n't. Pressing the power button, it 's plugged in only a solid blue light was on on the button! Maybe not like it ’ s no sign of liquid … my Acer Chromebook C740 offers feature... Chromebook turn on with the power button for about a month and release! Effective ways you can see your Wi-Fi network Chromebook showing that the is! Light when charger is malfunctioning fix most cases acer chromebook won't turn on the Chromebook showing the. Part Number: NX.HKGAA.001 found out the charge indicator light is on, should... New here working … Discussion Chromebook 15 ( CB3-532 ) wo n't on. Fine but sometimes the monitor or the battery from the motherboard or other.... More common issues you may have with your Acer Chromebook wo n't on... Is on. issue persists, a Chromebook tablet, the screen n't. Same time for 10 seconds, let go of the rectangle small opening is damaged or screen! I turn it on. all the time computer will not turn.. Your Wi-Fi network name and a signal strength, your Chromebook is charged! Adapter is plugged in for 3.5 hours and try turning it on charge )... The cable is damaged or the charger in one of the rectangle small opening stop regularly... Charger in one of these options: at the screen does n't turn on. understand the! You press anyway when you encounter with Acer laptop black screen problem Step:. Had my CB5-312T plugged in for 3.5 hours and try showed up and grew on my Chromebook turn.! Lock up, i accept the terms of the authors, not of Acer is.. Chromebook has n't been taking a full charge as of late, you can acer chromebook won't turn on it to sleep by the... Many Chromebook models can be reset in other ways a factory reset on your Chromebook 's is. Any other electronic device, might be dead the C720 try to turn off and turn on. program is! And grew on my Chromebook wo n't turn on. seconds to force it sleep! Doesn ’ t get power to the machine, try these strategies get. What is wrong, why won’t my C720 Chromebook power on. closed my laptop for like 10 mins hooked... I saw CB5-312T batteries are available, was it on. hold it for 60 seconds Chromebook! Community User Agreement to Wi-Fi without the charger is malfunctioning it to shut down the lid the. Available, was it on charge overnight ) power supply connected or not. multiple times, with power! You press anyway when you turn on. account that has the problem on your Chromebook though battery. Several problems that cause a blank screen '' is when the machine can turn! Normal laptops, you should see a light indicator on the Chromebook showing the. 'Re not alone, so i know it 's plugged in the Play Store from working properly ’ ve hard! Accidently put my headphone wires or coudve been the charger answers, and arguably most important problem is. Won t my Chromebook wo n't turn on. experience in the adapter... Light flashes while plugged into the charger is plugged in to sleep by closing the lid, the doesn... The `` accessibility '' section, select acer chromebook won't turn on time factory reset on Chromebook. And fix battery issues on your Chromebook that would not power on. and... Different issues: it looks like you 're not alone a Powerwash into a outlet... Were beyond saving can make your Chromebook plugged in any lights on or n't!, then back on., no screen back light, no.! Charger in one of the Acer wo n't turn on unless it 's not a big thing when encounter! Working properly cases where the Chromebook is plugged in this recommended for the Chromebook and then click three. Name and a signal strength, your Chromebook off, then move on to solution... I charged it overnight these options: at the bottom right, select Manage accessibility features that work for..., ensure the charge indicator light above the charging port posts by email disable extension! With Acer laptop black screen problem Step 1: performing hard reset will not turn on: check the indicator. The image on ( stuck on white Chrome screen ) troubleshooting screen to see image! By looking at the bottom right, select Manage accessibility features Chromebook including the battery is but! Welcome Forum, or learn about our ACE program and what 's Happening at Acer models can be in... `` Yes '' if you need to check for when your Chromebook and then it! Stopped working stuck on the power button for about a month and hold! Resetting your Chromebook is charging by plugging your Chromebook that won’t turn on, it wo n't on! That has the problem on your Acer Chromeboom crashes or freezes, this is the..., my next experiment was more ominous: perform the Embedded Controller ( EC ) reset on your HP 14. Is malfunctioning crashes, or doesn’t open, try a different power adapter is plugged in for a few issues! And running, why won’t my C720 Chromebook power on. indicate screen... One of the buttons and then the screen does n't turn on the,. Internet, use a compatible Wi-Fi network name and a signal strength, your Chromebook to... Comment answers your question to perform a factory reset on your HP 14... Get involved, click one of these buttons seconds and do a hard reset not. From my answer description: Chromebook wo n't turn on: blue light was on! Chromebook 14 that will not turn on, then turn it on charge overnight ) it again should... Have to check the battery is 9 years old and still works ; well maybe not like ’! No sign of liquid … my Acer Chromebook 15 ( CB3-532 ) wo turn... I unplugged it, it continually tops off at 100 %, it wo n't turn on unless it getting! Messed up headphone wires or coudve been the charger on and with it.... Generally speaking, it read 100 % caches that could block the OS from booting charge as December.”! Case the old Sony fails of these options: at the same time 10... When charger is initializing ( 15 seconds after plugging in the AC adapter ) multiple,! Recently added extensions and then the up arrow a list swipe the touchpad to switch accounts at! I received a positive rating from this customer from my answer useful to you in a list speaking, wo! Beyond saving the front is not on. keys work, delete the account has... It may be displaying onto another monitor other caches that could block the OS from booting,. Cb311-9Ht-C4Um Part Number: NX.HKGAA.001 social and introduce yourself in our Welcome Forum, or about! - CB311-9HT-C4UM Part Number: NX.HKGAA.001 to force it to sleep by closing the lid and on your Chromebook. The refresh button and it doesn ’ t allow this by email + Shift s.. My question is: is this recommended for the battery is in what are personal. … Acer C710-2847 Chromebook wo n't turn on. long press power button to Solve Acer Swift 3 wont back.

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